Return Policy
Return Policy for DoddleCart.shop
At DoddleCart, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer the following return policy:
Return Conditions:
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Products must be returned in their original condition, unused, and with all tags and packaging intact.
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We accept returns for damaged or incorrect items. If your product is defective, damaged, or does not match what you ordered, please contact us immediately for a return or exchange.
Return Process:
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Contact our customer support team within 5 days of receiving your order to initiate a return. The refund will be credited in 7 to 10 working days to the original payment mode.
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Provide the order number and details of the issue.
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Once your return is approved, we will send you instructions on how to return the product.
Return Shipping Costs:
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If the return is due to our error (damaged or incorrect items), we will cover the return shipping cost.
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For other returns, the customer will be responsible for return shipping fees.
Refunds & Exchanges:
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Once we receive the returned item, we will process your refund or exchange within 5 business days.
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Refunds will be issued to the original payment method used at checkout within 7 to 10 working days.
Exclusions:
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Items marked as final sale or non-returnable cannot be returned.
We strive to provide high-quality products, and if there are any issues with your order, we will work to resolve them quickly.